Q1: How to track my parcel?

A1: You can track your parcel on:  https://www.17track.net/en (Copied to the browser to open).

For Aliexpress Standard Shipping, please track your parcel on: https://global.cainiao.com/en(Copied to the browser to open).

Q2: Is there any customs tax?

A2: Due to different policies in different countries, there might be customs tax that should be paid by buyer. 

Q3: What can I do when purchase protection time is running out but I do not receive my parcel yet?

A3:Sometimes it maybe take longer time more than you expected since it`s international business. If your purchase protection time is running out, please contact us and we can help you to extend it. Don't open a dispute before contacting us.

Q4: What can I do if there any defectives in my parcel?

A4:Please leave a message with the picture of defectives on your order before opening disputes, we will make a record and provide the best solution.

Q5: Wholesale and drop shipping are both welcomed in our store!

A5: For wholesale, we will offer discount or free express shipping like DHL, UPS etc.

       For drop shipping, please remark it on your orders, we could send the goods to your customers directly and won't leave our information or promotional.

For more questions, you also could contact Aliexpress customer services: https://helppage.aliexpress.com/buyercenter/index.htm

Thanks!